Description
Guided Visit of the Swarovski Crystal Worlds Store Vienna

Step into a dazzling world of crystal in the heart of Vienna. This guided visit is designed as a unique art and shopping experience—you’ll admire
installations and the store concept itself, explore Swarovski’s “Timeless” history area, and enjoy a glass of Champagne at the Moët & Chandon Bar.
View details & book on Musement
Source: Musement listing
Quick facts
- From: £6.00
- Duration: Flexible
- Languages: English, German
- Format: Guided tour
- Voucher: Mobile voucher accepted
- Confirmation: Instant confirmation
- Free cancellation: Yes (see policy below)
Source: Musement listing
Why you would like it
- Crystal meets contemporary art: discover the store’s light art installation during your visit.
- Shopping as an “experience”: see the products, pop-up store and installations in an extraordinary retail setting.
- Champagne moment: enjoy a glass at the Moët & Chandon Bar.
- Brand story with real artifacts: learn the history of Swarovski and see historic photos, clothing and jewellery in the “Timeless” area.
Source: Musement “Why you’ll love this…”
What to expect
You’ll explore the Swarovski Crystal Worlds Store Vienna on a guided visit that blends shopping with art and storytelling. The listing describes the store as having
been a stage for art “radiating into the public space” for thirteen years, with that same concept continuing inside.
A key feature is the installation “IN LOVE WITH TOMORROW” by Berlin light artist Susanne Rottenbacher, inspired by the four elements and intended to bring “respect for nature” to mind.
You’ll also see the Crystal Lifestyle range—jewellery, watches and accessories—in this immersive atmosphere.
In the Timeless area, you’ll learn why Daniel Swarovski founded the company in Austria in 1895. Highlights mentioned include
the Swarovski tiaras worn by Vienna Opera Ball debutantes since the 1950s, plus costumes and jewellery connected to the films Nine and The Phantom of the Opera.
Source: Musement “What to expect”
What’s included
- Guided tour
- Entrance ticket
Source: Musement “What’s included”
Where to go
Address: Kärntner Str. 24, 1010 Vienna, Austria
Source: Musement “Where”
Opening hours (as listed)
- Monday to Friday: 9:00 to 19:00
- Saturday: 9:00 to 18:00
- Closed: Sundays and public holidays
- December 24: 9:00 to 13:00
- December 31: 9:00 to 17:00
Source: Musement “What to remember”
Who it’s suitable for
- Design and fashion lovers who enjoy retail spaces that feel like galleries
- Vienna visitors short on time who want a central, easy-to-fit experience (duration is flexible)
- Anyone curious about Swarovski history, from the 1895 founding story to Opera Ball tiaras and film-related pieces
What to bring
- Your phone (mobile voucher)
- Comfortable shoes (you’ll be standing/walking during the visit)
Cancellation policy
Receive a 100% refund if you cancel up to 24 hours before the experience begins.
(Source)
FAQ
Is this a guided experience?
Yes. The listing describes this as a guided tour conducted by a store representative in English or German.
(Source)
Where is the store?
The address shown is Kärntner Str. 24, 1010 Vienna.
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Is there Champagne included?
Yes—the listing mentions enjoying a glass of Champagne at the Moët & Chandon Bar.
(Source)
Can I cancel?
Yes—cancel up to 24 hours before the experience begins for a 100% refund.
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