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Haneda Airport: 1-Way Shared Shuttle Transfer USD 36.68. With this convenient shared one-way transfer, enjoy being taken to your destination with other passengers going in the same direction..
Review the Haneda Airport: 1-Way Shared Shuttle Transfer direct from GetYourGuide.
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Richard –
Just some quick feedback you may want to use to improve further your transport service partners efficiency.
I directly communicated with them and told them to use this format to make it easier for customers to add them in WhatsApp and LINE:
“in that case you may need to revise instructions in the service voucher so customers will easily understand how to add on WhatsApp and LINE”
You may contact us on:
WhatsApp: +81 80-3446-9966
LINE: cherrytomatojapan
My suggestion is to make adding the service provider in the messaging apps mandatory or a requirement so that provider can remind customers to be on time for pickup and in case of an emergency needing direct communication between parties.
It would also be very helpful if your transport service provide could possibly inform us ahead of time that we’ll have to pick up other customers for a shared ride so expectations are managed.
Some tweaks and reviews of processes will always go a long way.
Elke –
We were told that we would receive a fax from the hotel reception about the pick-up times the day before pick-up. The fax also arrived there and was handed over to us. We were supposed to be picked up at 5.30pm. The driver came at 4:30 p.m., but that wasn’t a problem since we were already in the lobby. The car was only for the two of us, it was a one-way trip. The long drive to the airport was very pleasant and quick. I would book again and again, because then you don’t have any communication problems and you can pay for it in advance.
Mat –
We had to book a transfer because we were arriving at 2am and there were no trains or buses available. It is much more expensive, but there were no other options. However, everything went very smoothly. Our driver was there waiting for us with our names on a sign, he spoke English, he was friendly, the car was modern and clean, and he drove us to the door of our accommodation (which was excellent at that time of morning!)