The Big Day out London Eye Ticket Hop on
Rated 3.55 out of 5 based on 20 customer ratings
(20 customer reviews)
$80.42
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The Big Day out London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise USD 80.42. See London from the streets, water, and sky with this great-value package that lets you explore London at your own pace. Easily reach top sights without spending a fortune on cab fare with a hop-on hop-off bus ticket valid for 24 Hours, You’ll also get an aerial view of the city aboard the London Eye giant observation wheel and glide past Parliament and Big Ben on a Thames River cruise Fri-Sun only)..
Review the The Big Day out London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise direct from Big Bus London.
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20 reviews for The Big Day out London Eye Ticket Hop on
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Christina_M –
Horrible experience based on the false advertisement on this site. I specifically searched an evening experience for my family after 4pm. I was suggest “The Big Day out – London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise” costing over $297.96 on 7/26 for the following day. Well when the advertisement states it’s a 24hour hop on hop off bus you assume it will go into teh evening and we could hop on and do a night ride or even night cruise. ABSOLUTELY NOT although other bus companies provided rides this late the Big Bus Company closes to rides at 6pm!! AND top it all off it was virtually impossible getting a London Eye ticket the day prior. So basically my family paid over $100 in uber fees to get downtown from LHR to find out we booked a useless package costing us over $297.96!!! Never got to ride a bus or a cruise. What a waste of $$. I requested a refund and both Viator and Big Bus refused which is horrible customer service based on false advertisement. Unfortunately we only had one night in London and it was completely ruined by this company. There were other packages available that I should have booked instead but unfortunately made a wrong choice. Save yourself the headache and pass on Viator and this Bus company. There were 3 other families waiting at the bus stop with us who purchased packages at the airport and were in the exact same boat. Clearly the false advertising is a complete scam!
Kim_T –
Really friendly drivers, super easy to do, especially with the app, great to have a rest from walking and jump on bus through the day. London Eye and ferry good too.
Heather_C –
The entire experience was great. Bus drivers were friendly and very helpful. They Eye was much more than I though, wasn’t prepared for the jump on jump off experience. But I have enjoyed my stay in London and my Big DayOut
Yvonne_J –
It was a wonderful layover tour. All staff was helpful and forthcoming with informative information. Highly recommend
Timedra_B –
This experience was extremely horrible. I would NEVER recommend it to anyone. The boat was supposed to make a loop and bring use back to the London eye and it didn’t happen. It docked and we haf to get off. We got on the hop on bus to get back to the London Eye and driver never discussed any stops. As a result, we missed the London Eye because he didn’t say to get off at Waterloo even though we kept asking where to get off. In my opinion we wasted $208 dollars. As a result we are extremely disappointed and would NEVER recommend this excursion to anyone.
Tebogo_M –
The whole package was a great experience especially the London Eye, however getting the bus routes and the ticket at the London eye was not that smooth I believe service in that area can be improved but overall it great experience
Brenda_R –
London Eye was an amazing experience and seeing some amazing sights . River cruise excellent too . Hop on buses let’s you see lots of places around London
Lucia_R –
The worst company ever, didn’t send the tickets for anything that I booked. All day I spent with 2 small kids in Westminster Station,trying to call them to ask what fake barcode they send. I hope they will return the money back 205€.They made my kids crying and the worst memories in their life.
Crystal_C –
Do not book, this was the most horrible experience. No guidance, no direction, phone number for customer service with no one available.
MichaelL_A –
Everything was amazing and my family enjoyed all of the activities and the price was great for all of the things that we enjoy
Paul_A –
The trips are really good. However, the buses were really busy during our visit and maybe there should be more to avoid disappointment and to be able to get a good view.
Also finding the entrance to the River Boat trip was quite difficult and better signage could be provided.
We have done the London Eye before during the day which was good and this time we did it in the dark and it was a great experience with amazing night time views.
Katy_B –
Stop the doll, the major sites and if you have any questions about which stop is the best for what you want to see. The staff is extremely helpful.
Jasmine_G –
The tours are supposed to run until 5, but one route stopped at 3:45 ish and said they were done for the day. They made everyone get off the bus. They said someone else would be coming shortly, however it took over 40 minutes. When that driver pulled up, there were two other tour buses and instead of waiting he just left the entire group there. So we had to wait another 20 minutes or so for the next bus. It was a complete waste of time and money, not to mention it was really cold outside and there wasn’t any benches or any place to sit. Extremely disappointed.
Melanie_T –
Because of misinformation and directions provided by both the agents at the bus stops and by bus drivers, we completely missed the London Rue, the main reason for us booking this outing.
LILLIAN_L –
Great way to see London! The hop on hop off was so easy. The London Eye was breathtaking and the River tour was amazing. It was a great bundle for the price. I highly recommend it.
Darren_M –
Bus delays due to protests and the London Marathon made this travel challenging, the London eye and river cruise were great!
Susan_L –
The Eye offered terrific views of the city. The river cruise was peaceful and really nice. The bus takes you everywhere you would want to go. All in all it was a great day out.
Julia_B –
Excellent way to see London in one day and learn where you’d like to go next and spend more time. Much cheaper than doing each activity individually
Marcia_S –
The bus was good. Our first bus broke down. The sites were good and I liked being able to get on and off. The headphones and descriptions of the sites were good. My biggest complaint is the time slot for the London Eye. I had reserved a 3:45 time and we got there and the line was astronomically long. If we waited we would’ve missed the bus back. False advertising. Don’t tell a person they have a reserved time and it’s untrue. At least let those who get the package have access to the fast track line. Disappointed that I paid for it and didn’t get to experience it.
Alice_P –
I always do a hop on hop off whenever I go to a new city. It was a great way to see a lot of London in one half day. Buses were hot and no live tour guide. The headphones did the job. Viator customer service is excellent.